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17) VEHICLE BREAKDOWN

In the event of a vehicle breakdown during shift or transport:

 

Ensure Safety First:

  • Pull off the roadway to a safe location if possible.

  • Activate hazard (or emergency) lights and deploy safety triangles if needed.

 

Notify Communications:

  • Contact Comm Center immediately with your location and a brief description of the issue.

  • If transporting a patient, report patient status.

 

Stay With the Vehicle:

  • Do not leave the vehicle unless directed to do so or safety requires it.

  • Lock the vehicle if it must be temporarily unattended.

 

Wait for Instructions:

  • Comm Center will coordinate assistance, a replacement unit, or a tow.

  • Follow any additional instructions given by AOC or fleet staff.

 

Document the Incident:

  • Complete a vehicle problem report as soon as practical.

  • Include time, location, description of the issue, and any actions taken.

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